FREE UK SHIPPING All of our luxury handmade beds & accessories come with free shipping to anywhere in the British mainland
We hand make all our dog beds to order, Our current lead time is 2-10 working days
We hand make all our dog beds to order, Our current lead time is 2-10 working days
Please return your goods to;
Ivy & Duke,
Unit 7,
Castle Industrial Estate,
Beresford Street,
Failsworth,
Manchester,
M35 0HD.
We recommend all items are returned on a ‘signed for’ courier service.
If you use an internet search engine and type in ‘courier comparison site’ you’ll find a number of websites that are able to offer the best rates for returns.
Please forward any tracking information for your return to the following email address; hello@ivyandduke.co.uk
All returned goods must be returned within 14 days from the date of delivery & be in an unused condition, as stated in our terms & conditions.
Bespoke & personalised items can’t be returned for a refund or an exchange.
