All our products are individually handmade to order, current delivery time is 2 – 10 working days.
Please return your goods to;
Ivy & Duke,
Unit 7, Castle Industrial Estate,
Beresford Street,
Failsworth,
Manchester, M35 0HD.
We recommend all items are returned on a ‘signed for’ courier service.
If you use an internet search engine and type in ‘courier comparison site’ you’ll find a number of websites that are able to offer the best rates for returns.
Please forward any tracking information for your return to the following email address; he***@***********co.uk
All returned goods must be returned within 14 days from the date of delivery & be in an unused condition, as stated in our terms & conditions.
Bespoke & personalised items can’t be returned for a refund or an exchange.
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